Customer Service department is basically responsible for order handling by providing the highest level of customer service possible. The main target is to provide on-time and second to none solutions to customers via highly skilled workforce with many years of experience.
- Office hours 07:00-23:00 from Monday to Saturday.
- Gate operations can be performed between 07:00-22:00 hours from Monday to Saturday, 07:00-19:00 hours for Sunday without paying overtime dues.
- Customs inspected import containers can be gate out within same day of inspection after 17:30 hours.
- Real time information via user friendly online tools.